Survey: corporate user satisfaction highest with iPhone

A recent survey from ChangeWave Research indicates that the iPhone is achieving higher satisfaction than any other smartphone among corporate customers. A previous study showed that the iPhone also dominated in customer satisfaction among consumers.

The firm says:

“While Apple (AAPL) still has a relatively small share of the corporate smart phone market (5%), the company’s iPhone continues to grab sky-high satisfaction ratings. Nearly three-in-five (59%) of Apple’s business customers say their company is Very Satisfied with the iPhone.”

“RIM (maker of the Blackberry) ranks second with a Very Satisfied rating of 47%, though we note this represents an unusually large 8-pt decline from the previous survey.”

Apple is preparing to roll out “some exciting new enterprise features,” for the iPhone at a special event next week, at which the company will also detail plans for a software development kit (SDK) that will allow third-parties to officially deliver iPhone software.

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