Existing users, 
$20 iPod Touch update fails: fix
Posted 17 January 2008 @ 4pm in iPod touch, Troubleshooting
Some users have reported that they are unable to install the $20 iPod Touch “January Software Upgrade”, which is supposed to place Mail, Google Maps, Notes, Weather and Stocks applications on the Touch. In most cases, users are able to upgrade successfully to iPod Touch firmware 1.1.3 (required to get the new apps), then click the “Buy Now” button to purchase the Software Upgrade. After performing the post-purchase sync (as directed by Apple), however, the new applications do not appear on the iPod Touch — even after a restart. Worst of all, repeated attempts at purchasing the software result in multiple credit card charges.
The fix for this issue is simple: restore your iPod Touch using the “Restore” button in iTunes. When prompted, do not restore your iPod Touch from backup. For most users, this has resulted in an immediate appearance of the new applications. Note that any media will need to be re-synced with your iPod Touch.
If you’re having trouble restoring your iPod Touch, see this Apple Knowledge Base article.
Feedback? info@iphoneatlas.com.
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1 Comment
Posted by Chapps
19 January 2008 @ 4pm
Actually, I’m not sure that you have to restore the iPod. I had the same issue with my touch - I was able to successfully install the 1.1.3 update, but when I purchased (grrr…) the new apps, they wouldn’t appear on my iPod after it synced. Nothing worked. I verified that I had indeed made the purchase, so knew it was a bug.
Turns out that all you have to do is uncheck ‘Manually manage music and videos’ on your iPod and then perform a sync. Worked perfectly for me. If you never had the manual box checked off … er … I guess you’re stuck with resetting the iPod.