Existing users, 
iPhone Wi-Fi/EDGE problems? Reset network settings
Posted 18 October 2007 @ 9am in Troubleshooting
If you’re experiencing an issue where the iPhone refuses to access network data (Web pages [Safari reports “Safari can’t open the page because it can’t find the server.”], email, Google Maps data, etc.), the fix may be drop-dead simple:
- Tap Settings
- Tap General
- Tap Reset
- Tap Reset Network Settings
This will cause your iPhone to restart, and will delete any stored Wi-Fi passwords as well as DNS settings and more. It may, however, restore your ability to join a stubborn wireless network, let you access stalled Web pages, or eliminate issues with EDGE data access that can occur for various reasons.
Feedback? info@iphoneatlas.com.
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4 Comments
Posted by lightyear04
21 October 2007 @ 9am
Many of these problems are not due to the iPhone, but rather that the phone has entered an open Wireless hotspot that requires the user to open Mobile Safari to a new browser Window and accept the WiFi usage agreement on the portal webpage. Since the iPhone automatically switches to WiFi when an open network is available, it disallows EDGE access when a wireless network is available. However, no network traffic for the Weather Widget or email etc. will work until: 1) The user accepts the usage agreement for the Hotspot or 2) The user disables WifI and simply uses EDGE.
Posted by azpropertypros
6 November 2007 @ 11am
Hi lighyear04, I have limited computer experience but I believe the problem you stated above is why I cant connect to the inet from my iPhone. My WiFi is on an open network at home. My iPhone WiFi icon shows a signal, but when I go to a site I get the dreaded “Safari can’t open the page because it can’t find the server.”
You mention a couple things I’d like to try but aren’t really sure how. For example, “Many of these problems are not due to the iPhone, but rather that the phone has entered an open Wireless hotspot that requires the user to open Mobile Safari to a new browser Window and accept the WiFi usage agreement on the portal webpage.” How do you do this if you can’t connect to the internet?
You also offer another solution such as disabling WiFi and using EDGE. How does that work?
Thanks for any and all help you can offer.
Posted by cbailey107
20 November 2007 @ 6am
I have tried this so many times to get my phone to connect to my Wi-Fi network at home I am ready to toss my iPhone. All of the recommendations i have tried on the web have not worked. My wife’s iPhone connects to our wireless network each and every time i try, but mine will never connect. I have upgraded to 1.121 and it still does not connect. Does anyone else have this issue? Does anyone have any other info on what might be wrong?
Posted by cbailey107
28 November 2007 @ 8am
Well i went to the Apple store and got a new phone, no questions asked, seems they know this is an issue (they did not say that) and will just give you a new phone. BTW it came with 1.1.1 and it will stay there for awhile.