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.Mac e-mail aliases do not work with iPhone’s mail client

Posted 5 July 2007 @ 8am in Troubleshooting

As noted by Paul Burd, .Mac e-mail aliases do not function properly on the iPhone.

“If you use aliases with your .Mac account, and you have an iPhone, be careful who you reply to. An email sent to your .Mac alias can be received just fine on your iPhone, but if you reply from your iPhone, your REAL .Mac address will be used. The iPhone can’t send from your alias, like your desktop app can.”

Feedback? info@iphoneatlas.com.

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1 Comment

Posted by tliszt
5 July 2007 @ 8pm

E-mail Problems:

I am a web designer and have bumped into a rather frustrating limitation of the iPhone.

I am a Comcast broadband customer, and my primary email address is xxxxxxxx@comcast.net.

My business, however, is tied to my domain at:

www.claritasconsortium.com

With the email address of tim@claritasconsortium.com (which is redirected to my Comcast email account).

In MS-Office Entourage, I was always able to establish separate email accounts with these two email addresses, and using a “rule” I am able to have the separate emails delivered to different folders within my email in-box (keeping my business clients separate from the onslaught of email coming to the primary comcast mail account.

This has always worked great!

But, alas…

On the iPhone I cannot keep these email accounts separate, and there is no function for folders within the inbox (or rules to support it) so I can organize incoming mail.

On the iPhone, after entering the two separate email accounts (even with unique/separate entries for the Name, Address and Description fields), the accounts are merged once connected with the server to bring in mail. Initially they will appear as separate accounts (such as Comcast e-mail and Claritas e-mail, pulling account info from the Description fields).

BUT… Since the tim@claritasconsortium.com email uses the same incoming and outgoing mail server settings as the Comcast account (mail.comcast.net and smtp.comcast.net), once the iPhone connect to the server, it renames the accounts so that they are identical, and can no longer be identified as which is which.

This is frustrating. However, I have noticed a folder icon in the mail program, and it appears that MAYBE there will be future support for folders within the in-box, and maybe ‘rules’ to support sorting incoming mail as needed.

Tim Liszt
Claritas Consortium

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