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Tips for faster iPhone activation

Posted 1 July 2007 @ 9am in Troubleshooting

Yesterday we noted significant issues with activating iPhones on the AT&T network and Apple’s authorization scheme through iTunes. While the vast majority of users experienced quick activation, some are still receiving the message “Your Activation Requires Additional Time to Complete,” and not receiving successful notices; now almost two days after the device’s initial release.

Disconnect temporarily Disconnecting the iPhone from the host system, waiting about a minute, then reconnecting the iPhone can re-trigger the activation process and result in successful activation. This may need to be done several times.

iPhone Atlas reader Larry Rogers, who experienced success with this fix, writes:

“I had trouble activating my iPhone.  I called AT&T and was instructed to disconnect my phone from my computer, wait 30 seconds and plug it back in.  This ‘restarted’ the activation process or perhaps asked it to try again.  Anyway it did try again and on the 3rd try the ’Your Activation Requires Additional Time to Complete’ changed to ‘The activation is Complete’ within seconds of the 3rd time plugging it in.”

Restore iPhone Other readers have reported success with restoring the iPhone. This can be accomplished via the following process:

  1. Connect your iPhone to your computer. In iTunes, select iPhone in the Source pane and click the Summary tab.
  2. Click Restore and follow the on-screen instructions. This will erase all custom data on your iPhone.

Reader Robert Ray writes:

“Had a problem with activation. All aspects of the phone worked except the telephone itself. No communication possible. [...] I did a reset. I used the restore function on the itunes iPhone page, and it downloaded the software and firmware upgrade. The phone reset, and activated immediately, within seconds, literally seconds, I got my activation email. The glitch was either in the software or firmware, and easily resolved. Once done, my backup restored all my previous settings, including my photo chosen wallpaper from a wall painting in my home.”

Feedback? info@iphoneatlas.com.

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2 Comments

Posted by buckeylee
1 July 2007 @ 6pm

Big Tip for setting up the iPhone.
1. Go into AT&T center.
2. Sign up for service (don’t buy iPhone yet!!), transfer number to AT&T ( we changed from T-Mobile)
3. Pick out and get your new free phone (We got a V3 Razor and a BlackJack)
4. Make sure new phones are activated and numbers are up and running on AT&T’s network.
5. buy your iPhones, activate thru iTunes.
You end up with brand new phones to either as backup or to sell to recover some of the cost of the iPhone. we figure we will lower our net cost to $300 ea.
Of course the best time to have transfered your phone #s and get your phones up and going was before the iphones went on sale. Which is exactly what we did, @ about 4:15 PM local time, before they shut the the AT&T Store to prep for the release of the iPhone.
Buckeylee

Posted by Elliott C. Back
2 July 2007 @ 9pm

iPhone Activation Problems, Errors, Hacks, and Solutions

According to an informal engadet poll, 40% of iPhones aren’t working properly, and another 12% had problems with activation. Those numbers are right, almost 50% of iPhones have activation problems! For those of you still waiting, the activation…

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