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Posts in June 2007

iPhone Activation problems: Significant delays and more; how to get your old phone working

Posted 30 June 2007 @ 12pm in Troubleshooting

Hundreds of iPhone purchasers are reporting significant issues with activating their phones on the AT&T network and Apple’s authorization scheme through iTunes. While the vast majority of users experienced quick activation, some are receiving the message “Your Activation Requires Additional Time to Complete,” and still not receiving successful notices after up to 20 hours (and […]

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iPhone KB articles: Not recognized by Mac OS X, Windows; photo transfer fixes; removing SIM card; using VPN; Fixing mail sending issues; much more

Posted 30 June 2007 @ 11am in Guides/How-Tos, Troubleshooting

Apple has posted a slew of Knowledge Base articles for the iPhone, covering issues ranging from use of third-party iPod accessories to resolving issues with WiFi connectivity. Among them:

Not recognized in iTunes for Mac OS X
Not recognized in iTunes for Windows
About iPhone and iPod Accessories: Not all iPod accessories are fully compatible with iPhone […]

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What can you do with Bluetooth on the iPhone?; Bluetooth File Exchange, iSync do not work

Posted 30 June 2007 @ 10am in Guides/How-Tos

The iPhone has Bluetooth 2.0+EDR built-in, but so far it seems to carry little functionality outside use of accessories like the Apple Bluetooth headset.

Apple’s Bluetooth File Exchange for Mac OS X cannot send files to the iPhone stating “Device does not have the necessary services.”

iSync for Mac OS X cannot be used to synchronize with […]

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How to reset the iPhone

Posted 30 June 2007 @ 10am in Troubleshooting

A troubleshooting procedure that according to Apple will rarely need to be used, but can solve instances where the iPhone won’t turn on, or the display freezes or doesn’t respond: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. This […]

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How to force quit an iPhone application

Posted 30 June 2007 @ 10am in Troubleshooting

Per Apple Knowledge Base document #305740, an iPhone application can be reset by holding the Home button below the screen for at least six seconds, until the application you were using quits.

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Calls going to old phone: fully transferring phone numbers from another provider may take 24 hours

Posted 30 June 2007 @ 10am in Troubleshooting

Several readers have reported an issue where, after activating new iPhones and requesting number transfer from another wireless provider (T-Mobile, Sprint, etc.), calls are still being directed to their old phone. Note that the number transfer process can take 24 hours (or more), and must be complete before the new AT&T iPhone number will properly […]

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Some iPhones ship without SIM card (or with improperly seated SIM card), will not activate

Posted 29 June 2007 @ 8pm in Troubleshooting

We purchased an iPhone 8GB today (after waiting in line at the local AT&T store for about 8 hours), only to find that once home and opened, the device lacked a SIM card. iTunes and the phone both displayed a message indicating that no valid, unlocked SIM card was inserted, and that the card is […]

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Apple: Many iPod accessories will work with iPhone, uncertified devices will prompt for Airplane mode option

Posted 29 June 2007 @ 11am in News

Apple says that most iPod accessories that use the 30-pin connector — such as chargers and speakers — may also be compatible with iPhone, even though they haven’t been certified as “Works with iPhone.”

The company also notes that connecting uncertified accessories will result in a prompt to enter Airplane mode, which should obviate potential […]

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Apple iPhone accessory pricing revealed

Posted 29 June 2007 @ 11am in News

Apple has published pricing information for iPhone accessories, available for purchase today:

iPhone Bluetooth Headset — $129: “features a single button that lets you make and receive phone calls simply and intuitively. And it delivers up to 5.5 hours of talk time and up to 72 hours of standby time thanks to its built-in rechargeable lithium-ion […]

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Apple posts “finger tip” iPhone instruction videos

Posted 29 June 2007 @ 8am in News, Guides/How-Tos

Apple has posted ten brief instructional videos for the iPhone, that explain how to:

Silence the ring
Delete a message
Create your favorites list
Assign a ringtone
“More song controls”
Browse in Cover Flow
Magnify to edit
Mail preferences
Set a passcode
Reset your iPhone

Feedback? info@iphoneatlas.com.

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